Terms & Privacy Policy

Last Modified: March 29, 2025

Ark Law  appreciates the importance of individual privacy and the sensitivity of personal information that we may have concerning any individual. We also recognize our professional and ethical obligation to keep confidential all information we receive within a lawyer-client relationship subject to the client's instructions to provide legal services. Our privacy policy reflects these obligations as well as the Alberta Personal Information Protection Act (the "Act") which is designed to protect your privacy and give you control over your personal information.

Purpose:

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our website of the following:

1. The personal data we will collect;
2. The use of collected data;
3. Who has access to the data collected;
4. The rights of website users; and
5. The website's cookie policy. This Privacy Policy applies in addition to the terms and conditions of our website.

Consent:

By using our website, users agree that they consent to:

1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.

Why do we collect personal information?

Data Collected Automatically: When you visit and use our website, we may automatically collect and store the following information:

1. Clicked links; and
2. Content viewed.

Data Collected in a Non-Automatic Way: In order to provide legal advice to our clients, we need to collect all of the relevant facts and information relating to our retainer and the representation of our clients. To fulfill these purposes, we may need to collect a wide range of personal information from you. Examples of the data we collect when you perform certain functions on our website include:

1. First and last name;
2. Email address;
3. Phone number; and
4. Details of the matter.

Our Collection, Use and Disclosure of Personal Information

Data collected on our website will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose in this Privacy Policy. The data we collect automatically is used for the following purposes:

1. Statistics; and
2. The data we collect when the user performs certain functions may be used for the communication purposes.

We may share personal data with the following parties:

• Employees;
• Service providers, including organizations or individuals retained by us to perform functions on our behalf, such as marketing, data processing, document management, and office services;
• Persons who, in our reasonable judgment, are providing or seeking the information as your agent;
• Our insurers and regulatory agencies such as provincial law societies, insurers, or others in connection with regulatory or other activities related to our obligations and our practice of the legal profession; and
• Third parties where you consent to such disclosure or where disclosure is required or permitted by law.

We will not sell or share user data with third parties, except in the following cases:

1. When required by law;
2. For legal proceedings;
3. To establish or protect our legal rights; and
4. To potential buyers or buyers of the company in the event of a sale.

Protecting Personal Information

At Ark Law we strive to protect not only our clients' confidential information but also the personal information we have gathered throughout the course of our business. To protect user data, we use browser encryption and store all data on servers in secure facilities. Our employees are bound by strict confidentiality agreements, and any breach of this agreement will result in termination. Although we take all reasonable precautions to ensure user data is secure and users are protected, there is always a risk of harm as the internet can be insecure at times. We cannot guarantee the security of user data beyond what is reasonably practical. 

Accessing Your Personal Information

The Act allows an individual to submit a written request to us to provide him or her with:

• his or her personal information under our custody or control;
• information about the purposes for which his or her personal information has been and is being used by us; and
• the names of persons to whom and the circumstances in which his or her personal information has been and is being disclosed.

However, an individual's right to access his or her personal information is not absolute. The Act sets out circumstances under which we are not allowed to release personal information and circumstances under which we may choose not to release personal information. For example, an organization cannot be compelled to disclose personal information if doing so would affect a legal privilege.

Correcting Your Personal Information

Individuals can make written requests to us to correct any mistakes in their personal information that is in our custody or control. When we receive such a request, we will:

• correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or
• decide not to correct the personal information but place a note on the personal information that a correction was requested but not made.

Contacting Us

If you would like to submit an access or correction request or if you have any questions regarding this privacy policy or the handling of your personal information, please contact us in writing, setting out the reasons for your concern. We will respond to requests in the time allowed under the Act and we will make every effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to fees allowed by the Act.

Please address your correspondence as follows:

Email: info@arklaw.ca | Phone: 587-487-2728 | Address: 3018 Calgary Trail NW, Edmonton, AB, T6J 6V4

Privacy and Our Website

Cookies – When a visitor accesses our website, we may use a browser feature called a ‘cookie’ to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, the date and duration of the visit, the number of visits, the average time spent on our website, the pages viewed, and the number of cookies accumulated. A cookie is a small text file that contains a unique identification number, which identifies the visitor’s browser (but not necessarily the visitor) to our computers each time our website is visited. Unless a visitor specifically informs us (e.g., by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship, to measure the use of our website, to improve the functionality and content of the website, and to facilitate usage by a visitor. Visitors can reset their browsers to either notify them when they receive a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, they may not be able to use some of the features available on our website.

Online Communications – In order to provide visitors with a service or information, they may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. 

E-mail Communications – Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about our services and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional e-mails from us.

Links – Our website may contain links to other websites, which are provided for convenience only. Visitors are advised that other third-party websites may have different privacy policies and practices than we have  no responsibility for such third-party websites.

SMS Messages: Our website contains a "Contact Us" section. By using the Contact Us section, you consent to receiving SMS messages from us. Messages and Data rates may apply. Message frequency will vary. You may reply "Help" to get more assistance and reply "Stop" to Opt-out of messaging. Your mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. Your information will not be shared with any third parties. 

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.